Problem

Solve for x

Tell us what went wrong. GetExpert computes who can fix it fastest: a person on the phone, an AI agent, a taxi, or a professional at your door. Then it connects you.

Watching the grid.
Definition

Let E be everyone who can help

Help comes in four shapes. Most apps pick one and force every problem into it. GetExpert keeps all four in the same set and lets the math choose. Sometimes the fastest plumber is a phone call. Sometimes it is a taxi to the hardware store.

h

A human

Someone who has seen this before, on the phone in seconds. A retired electrician, a nurse at 3 am, a lawyer who reads your clause.

median ring → voice9 s
a

An AI agent

A specialist agent that files the form, compares the quotes, books the slot, and stays with you until the human arrives.

first useful answer1.2 s
t

A taxi

When the solution is somewhere else, we move you to it. Routed around traffic, priced before you get in.

median pickup4 min 10 s
p

A professional

Licensed, rated, and already driving. Plumbers, locksmiths, vets, tutors, movers. At your door, with the right part.

median at the door21 min
The equation

Your priorities are the weights

Every request is scored with the same cost function. You only set how much time, money and certainty matter to you. Move the sliders and watch the answer change.

J(e) = λ·t + β·κ + ρ·(1−r)

Request: “Kitchen tap won’t stop running. 11:07 pm.”

1.0
0.30
40

Lowest J wins.

time · minutesprice · dollarsdoubt · 1 − solve rate
Observation

The agents talk before anyone moves

Behind each request, four agents negotiate in about two seconds. One reads the problem, one finds candidates, one prices them, one dispatches. This is a replay of what they say.

packets = messages · ring = speaking
Data

Solved, a few seconds ago

A simulated stream of requests in the shape of the real thing. Each row is one argmin, resolved to one of the four variables.

timerequestx*distanceto expert
38s
median time from “help” to an expert, last 60 requests
who x* turned out to be
Proof

Nobody should wait for help

Three steps. Each one is short enough to fit between noticing the problem and panicking about it.

Lemma 1 t ≈ 0 s

You describe it

Type it, say it, or send a photo of the puddle. Any language. No categories to pick, no forms.

“my car won’t start and I’m late”

Lemma 2 t ≈ 2 s

Agents solve for x

Intake, router, pricer and dispatch agents evaluate every human, agent, taxi and pro in range against your weights.

|E| = 312 candidates → x* = 1

Lemma 3 t ≈ 38 s

x picks up

The phone rings, the agent starts working, the taxi turns your corner, or the pro is on the way. You pay when it is solved.

status: solved ✓

Therefore, for every problem there exists a nearest right answer, and it has a phone number. ∎

Q.E.D.

Call someone.

Every problem has a nearest right answer. Describe yours and GetExpert finds it.